Passion for repair key to renewed business
 Baw Baw Sponsored Articles   By // 02:25, Wednesday 6 June 2018
This is a sponsored article

It takes a special kind of person to get into the repair business, and Luke and Lucy of Warragul Multi Service are keen to get to work.

This sponsored article was first published in the 17 May 2018 edition of the Baw Baw Citizen.


Luke took over Warragul Shoe Repair last month, and already he’s enjoying welcoming many new and old customers to the renamed and expanded store.

“People are often shocked by how little we charge for repairs,” he said.

“They will bring a pair of shoes in for repair thinking it’ll take too long or it’ll be too expensive. It’s great to see the surprise and happiness when they realise repair makes sense.”

With a background of running repair shops and watch repair training from Rolex and Omega, Luke’s passion for repair is undeniable.


It’s infectious too. Lucy took a job with Luke two years ago and hasn’t looked back.

“I’m just in love with the job,” she said.

“People are keen to hang on to jewellery with sentimental value or comfy shoes they’ve had for years, and being able to restore that is a great feeling.”

Coming from suburban shopping centre repair kiosks, Luke and Lucy are keen to get to know their customers and start getting involved in the community. Come say hi!

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