New chat service appears on Baw Baw Shire website
Baw Baw News By William PJ Kulich // 16:24, Tuesday 12 December 2017
Baw Baw Shire Council is trialling a new live chat feature on its website.
Residents wanting information about the council and its services are able to use the chat feature to get a response, which can then be printed or emailed.
The service has been designed to stand alongside the council’s existing contact methods, including phone and email.
You can access the new service by visiting the Baw Baw website and clicking the “Live Chat” button, which is on the upper right side of the screen on mobile or bottom right on desktop.
The web chat button appeared on the council’s website this week.
A spokesperson told the Baw Baw Citizen the service has been soft launched (that means launched quietly) to gauge community interest and demand.
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